Random resets
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Re: Random resets
Posted by wil5on on Sun Apr 24th at 8:03am 2005


When playing CS:S, my computer sometimes resets. I'll be playing, and pop, restart, without any warning. I've been playing source games since feb, and this only started happening recently (like in the last month). I updated my video drivers (from catalyst 4.1 to 5.4) and my motherboard drivers, neither worked. If I close all unneccessary background apps, it will usually last longer before resetting (up to half an hour or so). So.. anyone have any ideas?

Specs: Sempron 2600+, VIA somethingorother mobo, radeon 9600 pro, 512mb ddr400.

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Re: Random resets
Posted by Forceflow on Sun Apr 24th at 8:12am 2005


Might be the temperature ?

Check all the fans in your case, I had a similar problem. (One of my case fans stopped working)
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Re: Random resets
Posted by azelito on Sun Apr 24th at 8:21am 2005


Sounds like overheating.
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Re: Random resets
Posted by wil5on on Sun Apr 24th at 8:32am 2005


Well, all the fans are working... is there some way I can monitor the temp? [addsig]



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Re: Random resets
Posted by Orpheus on Sun Apr 24th at 9:07am 2005


Are you positive its only occurring during CS/S ?

My dad forgot to update his windows and got a worm that set his machine to periodically reboot.

Perhaps you have a similar incident.

Perhaps its a sign you should show more respect to HL2DM. smiley

Seriously, is it only CS/S ?

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Re: Random resets
Posted by Leperous on Sun Apr 24th at 9:39am 2005


It does sound like overheating, though it could be something else, especially if you're able to get straight back into CS after a reboot and play for a while; go into control panel > administrative tools > event viewer and check out the system and security logs to see if there's any errors or warnings you should be worried about, and of course run a virus/ad-ware check.

And yes, you might be able to monitor the interior temperature, if your motherboard supports it- look for a 'systeam health' or similar page in your BIOS, and consider putting on warning alarms if the temperature gets above 60? or so...





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Re: Random resets
Posted by wil5on on Sun Apr 24th at 9:52am 2005


orph: I'm pretty sure its only during source games. CSS is the only game I play nowadays... I'd play on the snarkpit server if people were on there when I play of course.

Lep: Straight after a reboot, I can usually play it for a while before another reset (about the same amount of time as the previous go). Security log is empty, system log shows a few disk warnings and an atapi warning around when I was playing... hmm. The disk warnings all say an error was detected during a paging operation, and the atapi warning says ideport0 has old or out of date firmware. I'll run a virus scan.

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Re: Random resets
Posted by Loco on Sun Apr 24th at 9:58am 2005


? quote:
My dad forgot to update his windows and got a worm that set his machine to periodically reboot.

I think you mean the MS_Blaster virus. I got this as soon as I got my laptop. First thing I did was hook it up to my school's page to check my e-mails, and immediately got the virus! The way to tell that it's MS_Blaster is if there's an error message and a countdown to when the computer reboots.

Are there any error messages before it reboots? Any signs that it's going to reboot or is rebooting? Or does it just turn off without any warning what-so-ever?

[EDIT] Oops! Just read the top of your post again! No warnings then. If you're on a desktop, try buying one of those temperature monitor things that goes in one of the CD drive slots. Coolermaster make some I think...
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Re: Random resets
Posted by wil5on on Sun Apr 24th at 10:10am 2005


I downloaded an app that monitors temperature (no money spending!), it says my cpu is at 48C right now. If I can figure out how to make it log temperatures to a file, that might sort this out.

(will virus check soon i promise...)

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Re: Random resets
Posted by mazemaster on Sun Apr 24th at 10:41am 2005


Your power supply might also be suspect. A year or so ago my power supply flaked out and (among other things) caused random restarts and the like. [addsig]



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Re: Random resets
Posted by wil5on on Sun Apr 24th at 10:56am 2005


Well, I monitored the temp while playing css between rounds, when I started playing it slowly went up to 52C and stayed there... then after a while it turned itself off. I had to go to the wall and turn the mains off and on again to get it started (it sometimes does that instead of resetting). When it was booting, I went into the cmos and it said the cpu temp was 60.5C. Once I got into OS the app i dled said 50C (it had a little flame next to it :/ ) and since then its cooled to 48.

I think you might have it maze... if its not temperature then its probably that.

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Re: Random resets
Posted by Loco on Sun Apr 24th at 11:06am 2005


48-50C doesn't sound TOO bad to me. Can you monitor case temperature though? That should be around 25C I think. Of course, it could be way too much, since I'm only going by the PC I built myself!
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Re: Random resets
Posted by wil5on on Sun Apr 24th at 11:23am 2005


Well, I removed the side panel, and both the cpu and board temps are at 43 degrees. I dont have a case sensor... presumably that would be about equal to the surrounding air temp unless there was something seriously wrong. I'm considering getting a case fan (if this helps the problem that is), would that help much?

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Re: Random resets
Posted by Orpheus on Sun Apr 24th at 12:44pm 2005


you know, we are back to my original question, "are you sure its CS/S?"

surely, you have other games that are card intensive? try unreal2, or doom3.. assuming you have them.

there is always the outside chance, you have dust on something vital.. believe it or not, i got some weird events with my old system once, cause the card had dust on it.

*shrugs*

hell, for all i know, you live in the vacuum of space, and there is no dust, but its worth a shot.

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Re: Random resets
Posted by wil5on on Sun Apr 24th at 1:12pm 2005


With the side panel removed, I got about an hour and a half of gameplay. Then it hung on a blue screen (not a normal blue screen, just plain blue), it wouldnt respond so i hit reset, checked the bios, the temp was 50C.

I think I just have to find a way to stop it going over 50. And I dont have any other cpu intensive games installed atm... :/ I suppose I should try some.

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Re: Random resets
Posted by Loco on Sun Apr 24th at 1:19pm 2005


Hmmm... the last time I got a blue screen with source was the famous "dumping memory" error. I fixed it by adding the following parameters:

+mat_forcehardwaresync 0 +snd_async_prefetch_priority 1

Try doing that. Come to think of it, whenever I got that blue screen my machine would restart, and I would only see the screen for an instant. If you're on a fast machine, it's possible it's too fast to see the blue screen, and you've only just caught a glimpse of it now. There were all sorts of fixes flying around the steam forums, including checking the RAM, removing one RAM chip, etc. For me, those parameters seemed to fix it. Having said that, the bug I had was on HL2 rather than CS Source, and occured at certain places in the game.
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Re: Random resets
Posted by $loth on Sun Apr 24th at 1:20pm 2005


Sounds like overheating as we have all said, post your specs.
What you could try is cleaning the CPU cooler (post what cpu cooler you have if you can). My old cooler had so much dust on it that it was doing what your's is now, my CPU temps were up to 60 and idling at 50. After I cleaned out LOTS of dust my CPU temps dropped to just over 40 idle.
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Re: Random resets
Posted by ReNo on Sun Apr 24th at 1:39pm 2005


He already posted his specs, and his temps. 50C is nothing to be worried about on a CPU, or at least not on Athlons (I guess Sempron's might need to run cooler). Most articles I've read say 55C is acceptable, and considering that Athlon's are tested up to 85C, I wouldn't say anything below 60C is going to be a huge concern (though you want it 50C or below ideally). Idle temps aren't really of interest to you though, its load temps you need to find out.

I reckon its more likely to be your graphics card that is overheating if your CPU temp was 50C after an hour and a half of gaming. Did your graphics card come with any application that gives you its core temp? Not sure a GFX card overheating would cause a restart, maybe somebody else could tell you more on this.

That said, Loco could be right on the money. I've heard there is a lot of people suffering from random restarts during source games, and I think there was even a thread about it here not too long ago.
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Re: Random resets
Posted by wil5on on Mon Apr 25th at 1:23am 2005


I'll try what Loco said, and I'll see if I can find a way to monitor gpu temperature (if its possible). Thanks for all the help guys.

Turns out the 9600 series doesnt have a temperature sensor. :/

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Re: Random resets
Posted by DrGlass on Mon Apr 25th at 8:52am 2005


I had a problem like that, my computer would crash and restart sometimes when a game started play, sometimes hours into gamming some times never... I just rolled back my radeon drivers (for my 9600 pro) and found one that worked.
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