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Steam!!
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 Re: Steam!!
Posted by rival on Fri May 6th at 6:17pm 2005

i know this isnt really a help forum and i get nothing out of steam support (i put something to them a month ago and they still havent replied) so i thought some of you guys could help:

I go to log onto steam and it has to update. when i gets to about 28% it closes and comes up with this error messege:
Steam.exe (main exception); ERROR:delete of Steam.exe failed, Win32 Error 5 "Access is denied"
What is this and could someone please help because my offline mode isnt working either.
(plus i have an exceptionally hard time posting it always comes up saying page cannot be displayed - this is my second attempt)





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 Re: Steam!!
Posted by satchmo on Fri May 6th at 6:28pm 2005

What kind of internet connection do you have? DSL or other form of broadband? Do you have a wireless connection?

A bad connection with poor signal could cause all those issues, including the posting issues.

[addsig]



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 Re: Steam!!
Posted by rival on Fri May 6th at 6:35pm 2005

Im still in the dark ages - 56k

but ive never had a problem with it before





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 Re: Steam!!
Posted by satchmo on Fri May 6th at 6:37pm 2005

Hmm, noise in the telephone line could cause connection to break, causing Steam update to fail.

In addition, do you have call-waiting activated? If so, an incoming call would cause an audible signal in the line, thus corrupting the connection.

[addsig]



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 Re: Steam!!
Posted by azelito on Fri May 6th at 6:49pm 2005

Search the Steam forums.
[addsig]



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 Re: Steam!!
Posted by rival on Fri May 6th at 6:54pm 2005

nobodys tried to call me, ive restarted my PC and ive tryed reconnecting and it still doesnt work.
whats up with all the 'failed to delete' and 'access is denied' stuff??



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 Re: Steam!!
Posted by Addicted to Morphine on Fri May 6th at 7:15pm 2005

You can try this FAQ:
http://forums.steampowered.com/forums/showthread.php?s=&threadid=61587

But seriously, listen to Azelito and search the www.steampowered.com forums.
[addsig]



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 Re: Steam!!
Posted by rival on Fri May 6th at 7:28pm 2005

checked the forums, thanks azelito. just trying out the suggesstions now...

if they dont work i dont know what ill do...





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 Re: Steam!!
Posted by CLs on Fri May 6th at 8:56pm 2005

Just a guess.....

If you are using windows XP Pro, check the file permissions (properties/security tab) and make sure the account you are logged in as has permission to delete steam.exe

<-Hope this helps->

_CLs_





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 Re: Steam!!
Posted by Forceflow on Fri May 6th at 10:23pm 2005

Yes, to complete the update process, the steam process has to be killed to restart it afterwards. Your account might not have the rights to do that.
[addsig]



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 Re: Steam!!
Posted by rival on Fri May 6th at 10:44pm 2005

now im getting really annoyed...

i removed several trojans/spyware, tryed to run steam with my firewall/antvirus off and tryed to do it manually (deleting old Steam.exe and changing the name of Steamnew.exe to Steam.exe) and nothing has worked...
but there was one trojan i couldnt get rid of : Isass.exe
does anyone have any suggestions to get rid of it?





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 Re: Steam!!
Posted by SuperCobra on Sat May 7th at 4:57am 2005

Isass.exe it pop ups a window and has sound? If that is what it is I had it and I dont remember how I got rid of it.....I think I used spybot S&D or MicroSoft Anti-Spyware beta 1.
[addsig]



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 Re: Steam!!
Posted by Andrei on Sat May 7th at 8:52am 2005

? quote:
Isass.exe



lsass.exe? Lsass or Isass cause Lsass is the Local Security Authority Service *has not-so-fond memories of the sasser virus*. If it's Isass and it mimmics Lsass, then it is spyware.
 [addsig]



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 Re: Steam!!
Posted by rival on Sat May 7th at 12:26pm 2005

Isass.exe

It only shows up in my processes window of task manager and that wont let me close it down. Plus it doesnt show up in my Spybot S&D.





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 Re: Steam!!
Posted by azelito on Sat May 7th at 3:56pm 2005

? quote:
and tryed to do it manually (deleting old Steam.exe and changing the name of Steamnew.exe to Steam.exe) and nothing has worked...

Supposing this is the advice you got from the Steam forums, try doing it again. I had this problem and solved it this way. It happens for unknown reason so it mght just have happened again when you restarted steam after fixing it.
[addsig]




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